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Terms and Conditions

Terms & Conditions:

1. Reservations

Your room is reserved up to 12 pm on the arrival date. You must guarantee your reservation at the time of booking, all non-guaranteed rooms will be released three days prior to arrival.
You can guarantee your room by giving your credit or debit card details at the time of booking or by paying for your room in full when you make the reservation up to three days prior to arrival. Payment can be made by debit and credit card.

2. Payment

At Alanbat Hotels you pay for your room on arrival.
Alanbat Hotel accepts payment by cash, credit card (VISA, MasterCard).
For clarification please contact Alanbat directly on

3. Room prices

Room prices are per room, per night, and includes Breakfast buffet.
All other meals must be paid for separately.
Alanbat reserves the right to review its room prices from time to time. If you make a reservation more than one month in advance, the quoted room price may change before the date of your stay at Aloanbat.
Although Alanbat aims to inform you before it makes price increases, Alanbat reserves the right to charge the room price current on the arrival date or you may cancel the reservation before a week of your arrive without any charge.
For details of our room prices, please check our website or contact us directly.

4. Cancellations

You may cancel your reservation for no charge 7 days before your arrival. Please note that if you must cancel after this deadline, you will be charged for all of your accommodation per room booked plus tax for all the nights of your reservation. If you have made a prepayment, we will retain all or part of your prepayment. If not, we will charge your credit card.If you decide to shorten your stay you must inform us by 12PM on the day otherwise you will be charged the cost of one night’s accommodation per room booked.
5. Arrival and departure

Rooms are available from 12 pm on the arrival date.Please let us know if you are likely to arrive after 11pm.
Your room must be vacated by 12 noon on the day of departure. Failure to leave your room by this time will result in additional charges up to and including the cost of one night's accommodation.
6. Group bookings

If you wish to make reservations for groups, please contact us on
7. Particular requirements

Triple room, maximum capacity for 3 people. Consists of 3 single beds or 1 double bed and 1 single bed.
We have smoking and non-smoking rooms available and smoking may be permitted in limited area within Alanbat Hotels. Failure to adhere to this no smoking policy will result in an additional charge of JD100.
Although Alanbat Hotels will make every possible effort to accommodate your personal requirements, all rooms are subject to availability. We apologise in advance if your particular requests cannot be met.

8. Please note

We regret that no pets are allowed in Alanbat Hotels. 
Reservations for rooms are non-transferable and must not, under any circumstances, be sold or otherwise transferred to a third party who is not a member of your group.